The Maryland Performance Excellence Foundation (MPEF) is a tax exempt, charitable organization that serves the people and organizations of Maryland by advancing performance excellence through education and training, assessment and feedback, leadership and advocacy, networking and sharing of best practices, and recognition. Its vision is that Maryland will be home to the nation’s highest performing organizations, elevating the quality of life for all who live and work in the State.
The Foundation administers the only state-wide Baldrige-based continuous improvement program in Maryland and the only Maryland program that is a member of the Alliance for Performance Excellence, a national network of Baldrige-based programs, all whose purposes are to provide a cost effective alternative for organizations seeking consultation and review of management systems. In addition, the Foundation is affiliated with the Baldrige National Quality Program, administered by the National Institute of Standards and Technology.
Our main customer groups include award applicants, workshop participants, volunteer Examiners and Users Group members. The Foundation manages the Maryland Performance Excellence Awards (MPEA) program which, since 1983, has provided feedback for nearly 200 applications submitted by Maryland organizations, trained thousands of individuals in the theory and application of the Baldrige Criteria for Performance Excellence, and trained more than 1000 volunteer Examiners in how to assess written applications and provide meaningful feedback to the applicant organizations.
The MPEA program, the core service of the Foundation, has 25 years of experience and a large volunteer base of individuals and organizations that are leaders in the field of performance excellence. The Executive Director, Mike Novak, has successfully overseen the MPEA program since 2009 and is highly regarded for his expertise and long-term experience in Baldrige-based programs. The members of the Board of Directors and Leadership Team are industry leaders, experts in performance excellence, experienced Baldrige examiners, and seasoned practitioners in quality management.
The Foundation leverages its position as an independent, nonprofit foundation to forge new partnerships, expand its outreach, and continuously improve its service to the organizations and people of Maryland. While the Foundation has a large cadre of volunteers who donate thousands of hours to support the awards process, it needs the financial support of many individuals and organizations to accomplish its goals.
We serve the people and organizations of Maryland by advancing performance excellence through education and training, leadership and advocacy, networking and sharing of best practices, assessment and feedback, and recognition.
Maryland is home to the nation’s highest performing organizations, elevating the quality of life for all who live and work here.
Values Statement: The Maryland Performance Excellence Foundation values leadership that drives the development of a performance excellence culture. We are guided by our commitment to share lessons learned and best practices of the Baldrige framework and to improve the quality of life for those who live and work in Maryland. We achieve our mission through our commitment to the following Values:
- Leadership: Serving as a role model for organizational efficiency and effectiveness based on the Baldrige model.
- Integrity – Serving our stakeholders through high ethical and legal behavior, responsible leadership, and mutual respect in conducting all program operations
- Performance Excellence – Delivering ever-improving value to customers and stakeholders by contributing to organizational sustainability.
- Sharing Community – Promoting the communication and sharing of knowledge through systematic processes to facilitate comparison and benchmarking both internally and externally