Now available for purchase: the 2017-2018 Baldrige Excellence Framework (Education) and the 2017-2018 Baldrige Excellence Framework (Health Care). These publications, along with the Baldrige Excellence Framework (Business/Nonprofit), which was released in December 2016, help U.S. organizations of every sector continually improve and reach world-class levels of performance.

Revisions to the three 2017–2018 Baldrige Excellence Framework booklets (including the Criteria for Performance Excellence), as with previous editions, reflect the leading edge of validated leadership and performance practice.

The 2017–2018 Baldrige Excellence Framework (Health Care and Education) features a renewed focus on

  • managing all of the components of your organization as a unified whole;
  • managing cybersecurity risks to data, information, and systems; and
  • understanding the role of risk management within a systems perspective of organizational performance management.

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