2016 – SPQA Examiner Invitation
SPQA Examiner Community,Happy Fall 2015!SPQA has had a successful year – with your help! Our 2015 Recognition Applicant received SPQA’s Achievement Award, and two organizations completed our Discovery Program. Four Virginia small businesses are currently completing the year-long Ones to Watch Program.  We have held five Inquirer’s Guide to the Baldrige Excellence Framework workshops so far this year.These accomplishments were made possible by dedicated Examiners like you. Please help us continue our tradition of helping move Virginia and District of Columbia business, government, nonprofit, education and health care organizations further on their path to performance excellence.  And, in addition to serving your community, by being part of the 2016 SPQA Recognition, Discovery and Ones to Watch Programs, you will be able to further hone your skills as an examiner, increase your knowledge of theBaldrige Excellence Framework and learn more about how to apply it to your own organization.To learn more about the benefits of being an SPQA EXAMINER, as well as key dates and expected time commitment for the 2016 cycle CLICK HERE.
To apply: If you have not participated as a SPQA Examiner since prior to 2009, please complete the NEW Examiner Application.  All others should use the RETURNING Examiner Application, which is much shorter and will take less time to complete.
Additionally, through the generosity of Virginia SPQA Sponsors, basic Examiner Training is provided at no cost.  Examiners also receive discounts for other SPQA training workshops offered throughout the year (as available).

Let us hear from you!

If you have questions concerning the SPQA Examiner process, please contact Marie Hussey at marie.hussey@spqa-va.org or Rebecca Anderson at executive.director@spqa-va.org.

Thank you,

Virginia SPQA Board of Directors
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Publication for Health Care Executives Features Baldrige Award Recipients

October 26, 2015


The Fall 2015 issue of Frontiers of Health Services Management, a publication of the American College of Healthcare Executives (ACHE), features accounts and commentary by leaders of several U.S. health care organizations that have used the Baldrige Excellence Framework to transform their organizations into high-performing national role models as recipients of the Baldrige Award in recent years.

An editorial in the issue by Frontiers of Health Services Management Editor Trudy Land, FACHE, places the Baldrige coverage in the context of “healthcare reform’s directives that hospitals and health systems develop more effective and efficient ways of delivering care.” In regard to the question, “What frameworks or process improvement approaches are being used by hospitals and health systems to transform their organizations and maximize positive outcomes?” Land observes, “the Baldrige Performance Excellence Program provides organizations with one such framework to identify improvement opportunities, develop best practices, and attain and sustain top performance.”

Land notes research by Truven Health Analytics showing that “a significant correlation exists between Baldrige Award recipients and 100 Top Hospitals winners, and adoption of Baldrige practices leads to high performance.”

The ACHE publication highlights the “Baldrige journey” stories of both 2014 Baldrige Award recipients in the health care sector: Hill Country Memorial Hospital (Fredericksburg, Texas) and St. David’s HealthCare (Austin, Texas). The publication also features commentary by Janet Wagner, who led Sutter Davis Hospital (Davis, California) to receive a Baldrige Award in 2013. In addition, readers will learn how 2011 Baldrige Award-winning Schneck Medical Center (Seymour, Indiana) made the Baldrige framework its business model to become “a fact-based, results-oriented organization.”

“These recipients of the Baldrige Award exemplify the sterling achievements in quality and cost-effectiveness that can occur in today’s challenging healthcare environment,” states Land.

Detailed profiles and contact information for all Baldrige Award recipients is available in a searchable format on the Baldrige Program’s website.