Latest News:

The Baldrige Performance Excellence Program is seeking applicants for its Board of Examiners.

The Baldrige Performance Excellence Program is seeking applicants for its Board of Examiners.

The Baldrige Performance Excellence Program is seeking applicants for its Board of Examiners. The board supports and evaluates the performance improvement of all types of organizations—businesses, schools, hospitals, and nonprofit organizations, including government agencies. Read More...
Commerce Secretary Pritzker Announces Four U.S. Organizations Honored With 2014 Baldrige National Quality Award

Commerce Secretary Pritzker Announces Four U.S. Organizations Honored With 2014 Baldrige National Quality Award

U.S. Commerce Secretary Penny Pritzker today announced that four U.S. organizations are recipients of the 2014 Malcolm Baldrige National Quality Award, the nation’s highest Presidential honor for performance excellence through innovation, improvement and visionary leadership. Read More...
Congratulations to the 2014 MPEA Award Winners!

Congratulations to the 2014 MPEA Award Winners!

MPEA Platinum Award Winner – MedStar St. Mary’s Hospital

MPEA Silver Award Winners – Adventist HealthCare, Shady Grove Medical Center and GBMC HealthCare

MPEA Certificate of Recognition – Meritus Health

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Engaging Patients in a Changing Health Care System

Engaging Patients in a Changing Health Care System

Posted by Christine Schaefer In the Baldrige Health Care Criteria for Performance Excellence, the Customer Focus category (category 3) asks how your organization engages its patients and other customers for long-term market¬place success. The related self-assessment questions cover how Read More...
Change Is Good…..When It Comes from a Vending Machine

Change Is Good…..When It Comes from a Vending Machine

“It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage, than the creation of a new system.” This quote is not taken from the words of a modern-day CEO, although he or she might have said it, but from Niccolò Machiavelli in the 1500′s. Read More...
Quality Blogger on Why Manufacturers Should Reconsider Baldrige

Quality Blogger on Why Manufacturers Should Reconsider Baldrige

In his article “A Road Map for the Future,” Jim Smith promotes the Baldrige Criteria for Performance Excellence as a systems framework for managing change, focusing on the customer, and placing emphasis on delivering outstanding business results. Smith, a blogger for Quality Magazine, has 45+-years manufacturing experience, from working on the factory floor as a blue-collar worker to retiring as a senior manager at one of the larger divisions in a Fortune 30 company. I recently reached out to him to better understand his perspective; following is the interview. Read More...
Harry S. Hertz Leadership Award 2015 Nominations are Open

Harry S. Hertz Leadership Award 2015 Nominations are Open

The Baldrige Foundation is now accepting nominations for the 2015 Harry S. Hertz Leadership Award (HSHLA). The award is presented annually at the Quest for Excellence conference. We are seeking nominations to identify exemplar leaders for recognition with this prestigious award. Read More...