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A New Model for Excellence in South Africa

A New Model for Excellence in South Africa

On August 1, the South African company Business Assessment Services (BAS)—acting on behalf of the new South African Excellence Foundation (SAEF)—publicly launched the latest South African Excellence Model (SAEMXIII™). The nonprofit SAEF will use the model as a basis for business assessment and development services for organizations in South Africa. Read More...
Harry S. Hertz Leadership Award 2015 Nominations are Open

Harry S. Hertz Leadership Award 2015 Nominations are Open

The Baldrige Foundation is now accepting nominations for the 2015 Harry S. Hertz Leadership Award (HSHLA). The award is presented annually at the Quest for Excellence conference. We are seeking nominations to identify exemplar leaders for recognition with this prestigious award. Read More...
Quality Blogger on Why Manufacturers Should Reconsider Baldrige

Quality Blogger on Why Manufacturers Should Reconsider Baldrige

In his article “A Road Map for the Future,” Jim Smith promotes the Baldrige Criteria for Performance Excellence as a systems framework for managing change, focusing on the customer, and placing emphasis on delivering outstanding business results. Smith, a blogger for Quality Magazine, has 45+-years manufacturing experience, from working on the factory floor as a blue-collar worker to retiring as a senior manager at one of the larger divisions in a Fortune 30 company. I recently reached out to him to better understand his perspective; following is the interview. Read More...
Baldrige Competitiveness in Puerto Rico

Baldrige Competitiveness in Puerto Rico

Small businesses in Puerto Rico are becoming more competitive, more sustainable, more global, and many of them have Carmen Martí and the Baldrige Criteria to thank. Read More...
Change Is Good…..When It Comes from a Vending Machine

Change Is Good…..When It Comes from a Vending Machine

“It must be remembered that there is nothing more difficult to plan, more doubtful of success, nor more dangerous to manage, than the creation of a new system.” This quote is not taken from the words of a modern-day CEO, although he or she might have said it, but from Niccolò Machiavelli in the 1500′s. Read More...
Engaging Patients in a Changing Health Care System

Engaging Patients in a Changing Health Care System

Posted by Christine Schaefer In the Baldrige Health Care Criteria for Performance Excellence, the Customer Focus category (category 3) asks how your organization engages its patients and other customers for long-term market¬place success. The related self-assessment questions cover how Read More...
The 2014 MPEA Awards Ceremony – Save the Date!

The 2014 MPEA Awards Ceremony – Save the Date!

Join the Maryland Performance Excellence Foundation and the Baltimore Section of the American Society for Quality for an evening of celebration and learning.

The 2014 MPEA Awards Ceremony is scheduled for October 16, 2014 Read More...